Gail Findlay

IA South West
Suite 10 / 14-20 Mandurah Tce Mandurah WA 6210

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Gail Findlay


Gail Findlay


IA South West

    12 reviews

The last industry I thought I'd ever be working in would have been in insurance!

I love to travel so after doing the back packing "thing" around the world for two years in my early twenties, I decided that the travel industry was for me. Living in Darwin at that time, I duly went to uni. and underwent a ticketing course to obtain my accreditation to become a travel agent. Whilst awaiting a suitable position to become available, I joined a temp. agency and ended up as a data entry worker at TIO (Territory Insurance Office).

Well! Once I started working there, it turned in to a receptionist position at a brokerage, a domestic underwriter at another insurer (name shall remain nameless as they went bust), and by that time it was time to return to the family in WA to start a family. I was able to transfer down to Bunbury with this nameless insurer which was great for job security. A senior claims officer position in the Perth office was offered to me and accepted which led down the rabbit hole of working at different insurers and brokers alike, gaining a great wealth of experience that you simply cant get from a text book.

The best thing about the insurance industry and the different positions I held, is they allowed me to travel Australia and the rest of the world, so I would recommend it to anyone considering what career to enter. With today's technology and all our business done in the cloud,
it not only saves us printing and filing off reams of documents, only to gather dust on a shelf, but we are able to work from anywhere in the world, as long as we can access the internet.

I now have the best of all worlds including having my own business with IA South West, but still being an authorised rep. of a large broking group like Insurance Advisernet Australia.

Location Mandurah

AFSL 240549
CAR 1283394

Reviews (12 reviews)

Ben Elphick
8 months ago

Gail is always on the ball and her knowledge is second to none.
Multiple times she has secured new insurances for us at short notice at 'inconvenient' times. I could not recommend her service highly enough.

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Gail Findlay 8 months ago

Thank you for your kind words, Ben! It's always my pleasure to assist you with your insurance program.

Tom Purser
11 months ago

From the start, Gail was open and easy to work with. She started straight away on helping get me the right insurance coverage I needed. I can't recommend Gail highly enough to anyone looking for an insurance broker. Thanks, heaps Gail.

Luke Gibson
1 year ago

Always a pleasure working with Gail to obtain the best insurance requirements for our business, while keeping professional and putting the insurance lingo in terms a Tradie can understand. Being a fresh business like ours, saving a dollar goes a long way, with the patience of Gail, we could reach a happy medium to have our assets insured at a very competitive rate. Thanks a million Gail!

Andrea Blake
1 year ago

I needed insurance quickly for a new business starting in the new year. Although it was the Christmas holiday period Gail responded to my enquiry immediately. I am very happy to be working with Gail she has organised all my insurance needs going over and above to meet my short timeframes. Gail works hard to find the most competitive options, extremely friendly and knowledgeable and able to explain the options to me so I could make an informed decision.

Cameron Swift
1 year ago

We have been using Gail for some time not only would I recommend her for her proficiency but her knowledge and advice in navigating the complex world of insurance is outstanding. Coupled with even better advice about how to navigate a claim makes using her services an easy choice for any business.

Gaynor Deal
1 year ago

Gail has been providing services to IRIS Consulting Group for a number of years. During that time we have required additional information and help on many occasions. Gail has consistently and efficiently provided that help and in most cases instantly. Gail is clearly very knowledgeable on the topic of Insurance and the complexities which small organisations like ours face.

Jenn Veza
2 years ago

So glad I found Gail. She has organised all sorts of cover for my business, including Public Liability and Business Insurance. When I need Truck Insurance, she was the first person I called. She is always very quick to respond and always a pleasure to deal with.

2 years ago

Gail has been providing insurance for me over the past few years . She is always prompt, efficient and professional. With our best interests coming first by researching the most competitive insurance rates for us year in year out.

Jessica Hay
2 years ago

Based on a recommendation, Gail recently provided me with a quote for a new business. She was initially very responsive and spent the time to get to know my business and focus areas and then provided me with a quote and comparisons within 24 hours. Thanks for the fast turnaround Gail!

Sarah Turner
2 years ago

Gail has been dealing with our Insurance requirements the last 6 years. She is efficient, helpful and answers any queries quickly. She has worked to get us the best policies for our business needs. I would not hesitate to recommend her.

Jeanne Boles
3 years ago

I have been working with Gail for about a year now on insurances for my business, and I have known her for years before that! Its easy working with Gail, she is effective and efficient and always available!

Tara Lewer
3 years ago

I've been working with Gail for over 8 years now. She's professional, a great communicator and an awesome person to work with. She's about keeping it real and will truly look after you. I happily recommend her to anyone looking for a quotation on their insurance.

Insurance Insights by Gail Findlay