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Level 6/384 Hunter St, Newcastle NSW 2300

Ausure Horizon Insurance

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Ausure Horizon Insurance

796 views
    50 reviews

Ausure Horizon is an Insurance brokerage firm who have proudly backed by the internationally based Steadfast group. This combination gives us the flexibility and feel of a boutique firm, with the clout of the big end of town at our back.

Location Newcastle

AFSL 238433
ACN 625082117
CAR 1264283

Brokers at Ausure Horizon Insurance

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Reviews (50 reviews)

google-logo Danny Boston
5 months ago

google-logo Zamil
10 months ago

The team at Ausure Horizon was very responsive and professional in dealing with us. We came to them with a complex, confusing and time sensitive issue which they were able to understand very well and help us get insured very quick!

I would highly recommend Ausure Horizon.

google-logo Justin o'brien
11 months ago

Great service & great advice. I would highly recommend.

google-logo Greg Daniels
1 year ago

Dan provided my engineering company with excellent cover. My previous insurance provider did not have comprehensive coverage. I now have more coverage at a cheaper price. Thanks again.

google-logo Craig de Looze
1 year ago

Response times are amazing and great customer service - thank you Ausure - 5 stars

google-logo Lauren Birchnell
1 year ago

Wonderful service from such a lovely, professional company. Nothing is too much or too hard. Highly recommend David & his team for all Insurance needs.

google-logo Matthew Clements
1 year ago

Daniel Guest is great at what he does.
Professional, friendly and responsive - Dan provides quality advice and guidance on the right insurance cover you should have in place.

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Ausure Horizon Insurance 1 year ago

Thanks Matt, appreciate the feedback and confidence you have put in our team. 👍

google-logo Nicole Mason
1 year ago

Dan for Ausure Horizon was so helpful when consolidating our insurances recently. He was responsive, easy to communicate with and provided us with amazing information so we could make the right decision for us. By Dan consolidating all of our insurances, we saved a considerable amount of money which are thrilled about!
I would recommend Dan and the team at Ausure Insurance to anyone!

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Ausure Horizon Insurance 1 year ago

Thanks Nicole, appreciate the review. The construction industry is one of our favourite to look after, so we are really glad we could help out ☺️

google-logo Joseph Buttigieg
1 year ago

I have been a customer with the Ausure Horizon Insurance team for the past 4 years now and I couldn’t recommend them enough! They have always displayed outstanding and efficient service and are always so friendly and willing to help! Thanks for looking after myself and my business David, wouldn’t use anyone else.

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Ausure Horizon Insurance 1 year ago

Thankyou Joseph, always here to help and we really appreciate the feedback & shout out.

google-logo Newcastle Pool Fence inspections
1 year ago

“What’s important most to me” A simple question these guys asked me. Finally someone wanted to know about my business so they could help me protect my business rather than others just giving me a quote. Thanks David and your team for all your help

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Ausure Horizon Insurance 1 year ago

Getting to know you and your business is paramount, nothing pleases us more than being thanked for simply doing our job. Thank you Newcastle Pool Fence inspections.

google-logo Mark Forster
1 year ago

We were a start up business that required multiple policies. Daniel and David helped us get the cover we needed at an affordable price .

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Ausure Horizon Insurance 1 year ago

We’re happy you got in touch Mark. It was great to be able to help you out and look forward to continuing to do so going forward!

google-logo Jeremy Fox
1 year ago

I have been using David and his team for a number of years. I've always found them to be professional and efficient and to do an all round fantastic job. They certainly are easy to deal with and have the clients best interest at hand.

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Ausure Horizon Insurance 1 year ago

Thank you Jeremy, working alongside yourself and The Fox Group chartered accountants has been our pleasure. We appreciate the kind words and the long term relationship that stands

google-logo Grant & Sons Office
1 year ago

Ausure Horizon Insurance have been nothing but brilliant. Dealing with Daniel and the team has been a breeze. Great communication and making sure you understand everything. We look forward to working with Ausure Horizon Insurance for the life of our business. Thanks again, The team at Grant & Sons.

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Ausure Horizon Insurance 1 year ago

Thank you for the review! Asbestos Liability is something we pride ourselves in doing particularly well! Appreciate the opportunity to help make it a little simpler for you.

google-logo Tony Blackmore
1 year ago

Daniel was referred to me by my accountant as he does work for a number of his clients. So far he has been professional in all his dealings and I can recommend him to other businesses.

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Ausure Horizon Insurance 1 year ago

Thanks Tony, appreciate the review! 🙏

google-logo Ron Davidson
1 year ago

I had the pleasure of dealing with Dave, he gave me great pricing for all of my business needs and completed in no time. Thank you Ausure 👍

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Ausure Horizon Insurance 1 year ago

Cheers Ron, We are happy you found pleasure in our dealings 😃

google-logo Matt Phoo
1 year ago

David places his client's needs first and has a solid knowledge of the different insurance policies and coverage available. He is so reliable and inspires confidence through effective communication, and no question never goes unanswered. In saying that he is well-informed on the insurance market and their competition. Because of this, I am confident that I am receiving the best quality service and insurance coverage for the cost of the premium.

A huge thumbs up to David and his team!

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Ausure Horizon Insurance 1 year ago

Thank you Matt 🙏

google-logo rod browning
1 year ago

Have worked with these guys for many years and moved my business over to them when they started in Newcastle. They have worked well for me

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Ausure Horizon Insurance 1 year ago

Thanks Rod & the Adbuilt team, working with you all has always and will always be our privilege and pleasure.

google-logo Tim Gapes
1 year ago

Ausure Horizon has been The Wine Collective's insurance broker for the past two years. I have found their team to be extremely professional, highly responsive and committed to putting in place an appropriate level of cover at the best possible price. They are a pleasure to work with.

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Ausure Horizon Insurance 1 year ago

Thanks Tim, we are glad The Wine Collective has found a home at Ausure Horizon and that our work has been so gratefully received. We look forward to a long and mutually beneficial relationship together.

google-logo Matt Galvin
1 year ago

Great people that are there for you even when times are tough.

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Ausure Horizon Insurance 1 year ago

Thanks Matt, We will always be here! Especially through the Tough times

google-logo Info L1
1 year ago

Ausure will work harder to find the best deal for customer's with "hard to place" insurances

Linevale Pty Ltd

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Ausure Horizon Insurance 1 year ago

With the Market being the most difficult in what we believe to be insurance history we pride ourselves in being the best in the business for hard to place and Never giving up! We will always work towards a solution no matter the risk and complexity.

google-logo David Bergwerf
1 year ago

Absolutely fantastic experience. The advice was second to none, trusting and comfortable.

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Ausure Horizon Insurance 1 year ago

Thanks for sharing the experience, nothing gives us greater pleasure than hearing the success of others and that our advice has at times played a small part.

google-logo Arni
1 year ago

Absolutely outstanding service. I looked for weeks and applied to many insurance brokers that could tailor policies for my needs. Most gave up straight away, others wouldn’t return emails or phone calls. makes you wonder how helpful they would be when you needed to claim!

When I got in touch with Daniel it was a complete change from what I had dealt with. Not only was he proactive, He was efficient, professional and a great guy to chat with and also enjoys what he does. Not to mention he arranged all the insurances I needed within a few days which allowed me to start work quickly.
I would highly recommend, and would not bother looking elsewhere.

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Ausure Horizon Insurance 1 year ago

Thank you Arni, really appreciate you taking the time to leave a review. It was a lot of fun getting to chat with you and we are so happy that we managed to fix up you professional indemnity and public liability just the way you needed it 🙂

google-logo Anthony Barbara
1 year ago

Great customer service quick and timely and very informative. Would highly recommend big thank you to the Ausure Horizon team!

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Ausure Horizon Insurance 1 year ago

Thanks Anthony, Glad we were able to make the Insurance experience an enjoyable one!

google-logo Bianca Hill
1 year ago

Absolutely amazing. Starting my own business.. I felt like a wreck.
As soon as I spoke to David and his team... all of my worries went away.

I cannot recommend highly enough!

Thank you from the bottom of my heart.

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Ausure Horizon Insurance 1 year ago

You make us Blush! Thank you Bianca

google-logo Troy P
1 year ago

David looks after all things insurance for our company. Highly recommend Ausure.

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Ausure Horizon Insurance 1 year ago

Thanks AllPro Towing, We know who to ring whenever we need towing. So glad you knew who to ring when it came to your insurance.

google-logo mark horton
1 year ago

I was after insurance for a unique skill set. Ausure were extremely helpful in meeting my requirements and always chasing a better deal whilst keeping me fully informed of their progress. Daniel guests professionalism was a big influencing factor in me choosing Ausure. I strongly recommend them.
Mark

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Ausure Horizon Insurance 1 year ago

Thank you Mark, really appreciate the review, and we are glad that we managed to find exactly the cover you needed.

google-logo Jared Gillard
1 year ago

David from Ausure has helped with both my personal and work-related insurances, he is extremely professional, always available and offers practical advice to his clients. I have and will continue to recommend David to friends and colleagues and he is a great support in a complex environment.

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Ausure Horizon Insurance 1 year ago

Thanks Jared, finding solutions within this complex environment has been tough recently however we are proud of the results we have been able to obtain for our clients. Thank you again.

google-logo Douglas Barden
1 year ago

Very professional one of the best insurance brokers i have dealt with. I recommend Ausure horizon insurance to anyone, five star rating from me 👍

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Ausure Horizon Insurance 1 year ago

Thank you Doug, We will always be here for you.

google-logo Ben Ward
1 year ago

google-logo Mark Miller
1 year ago

Quickly sourced an appropriate policy for our charity, responded quickly to questions and assisted us getting premiums adjusted as our program slowed down during the pandemic, thanks guys.

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Ausure Horizon Insurance 1 year ago

Thank you for the review Mark, we love the opportunity to help out with not for profit organisations. It is a real pleasure to be able to help look out for such a worthy cause!

google-logo crocketg
1 year ago

David Summers from Ausure Horizon Insurance has managed our company’s insurances for eight years and we can readily attest to his excellence over this time.

Dave’s level of professionalism is unparalleled and combined with his friendly manner and strong commitment to his clients, he provides us with the highest level of service.

His speedy response to requests and making claims and his “nothing is too hard” attitude have ensured that Dave is our go-to man for all our insurance needs.

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Ausure Horizon Insurance 1 year ago

Thankyou Greg, that truely is wonderful feedback and a greatly appreciated review. We will always be here for you and the business. You have so many wonderful people over there and we are just so happy to hear you are happy with our work.

google-logo Lisa Glen
1 year ago

google-logo jasmine davies
1 year ago

Daniel was really friendly and efficient. Would highly recommend his services.

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Ausure Horizon Insurance 1 year ago

Thank you Jasmine, happy we managed to help out with your Medical Malpractice insurance. Good luck with the new business! 😊

google-logo peter wallis
1 year ago

google-logo Amy Benton
1 year ago

Dave and the team took the time to understand our business and tailed our insurance to suit. They are always available to help, and provide prompt reply to any queries. We would not go anywhere for our insurance needs. Highly recommend!

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Ausure Horizon Insurance 1 year ago

We are so thankful for all the years you have entrusted us with the privilege of managing your joinery business. Thank you 🙏

google-logo Nicole Constable
1 year ago

Extremely fast & Professional. It’s been a lovely experience would highly recommend.

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Ausure Horizon Insurance 1 year ago

Thanks Nicole, we were happy to be able to help out, and good luck with your new Beauty Therapy business!

google-logo Anthony
1 year ago

I've been working with David as my insurance broker for 7 years now in my business. He is extremely knowledgeable and somehow manages to always get the best pricing in insurance while making sure we are fully covered where we need to be. Highly recommended.

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Ausure Horizon Insurance 1 year ago

Thanks Anthony, managing the insurances for the the restaurant/cafe and catering businesses has been our pleasure. We pride ourselves in always providing our best but Thank you for the opportunity to do so.

google-logo Melanie Ditton
1 year ago

Thank you, Ausure Horizon, for the fabulous service you provide to DItton Bulk Haulage. Always thorough, professional and prompt.
The piece of mind knowing Ausure Horizon has got our back is invaluable.

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Ausure Horizon Insurance 1 year ago

Greatly Appreciated! We like to think of ourselves as specialists in the transport industry but love receiving such wonderful feedback. Thanking You Melanie

google-logo Adam Eshman
1 year ago

It's great to know some who cares about your needs and what's best for you i would never use anyone else

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Ausure Horizon Insurance 1 year ago

Thanks Adam, we pride ourselves in helping services and retail businesses such as yours. Thanks again for sharing your experience.

google-logo BMJ TRUCKIN
1 year ago

BMJ TRUCKIN' have dealt with David & Ruthanne for our insurance needs for a number of years now, we have no hesitation in recommending Ausure Horizon. The service received over the years has always been exceptional - David has always gone above and beyond for us as his client, is always approachable and makes insurance understandable on a human level :)

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Ausure Horizon Insurance 1 year ago

Thanks BMJ, arranging trucking insurance for you is our absolute pleasure. The Transport industry is one of our favourites and it’s because it contains so many awesome people in it. Thank you for being so great!

google-logo Jared Baldwin
1 year ago

Has your back while your handling difficulties from the front!!!

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Ausure Horizon Insurance 1 year ago

Thanks Jared, with your business being Based in Tennant Creek you take the award for our most remotely based client. We pride ourselves in being able to service our clients Australia Wide. We appreciate the trust you place on us appointing us as your Insurance Broker.

google-logo Nicholas Barabara
1 year ago

David and the team at Ausure-Horizon were faultless from quote to policy. Their prompt individually tailored policy covering my dual trade contracting business, has ensured I maintain piece of mind with being covered.
A true professional and valued firm.

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Ausure Horizon Insurance 1 year ago

We appreciate that you not only trust us with you business insurances but also the family home and investment properties. We believe we understand the exclusions and policy conditions better than most. We would never set up a client with a run of the mill policy. Tailoring your business policy by removing insurer exclusions and adding extensions is what we do best. Thank you Nicholas for the feedback

google-logo Karen Wise
1 year ago

Thank you Dave and Kylie for your prompt and competitive quote for our recent insurance needs. We have used this insurance broker a number of times now and the service is second to none. Policies are always explained and are tailored for our specific needs. Will be glad to use this company again.

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Ausure Horizon Insurance 1 year ago

Our pleasure, We know everyone has choice. We work hard so that we can become everyone’s first choice but providing what we believe to be the big three... Price, Product & Peace of mind. Thank you Karen & Jason

google-logo Shane Sliwa
1 year ago

google-logo charlestown golfclub
1 year ago

I wouldn't have any other company look after the Club's insurance needs. Ausure Horizon is professional, attention to detail, very responsive and are all about their clients and their needs. This is what sets them apart from other brokers. If you haven't already give David and his team a call i can not recommend them enough.

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Ausure Horizon Insurance 1 year ago

Thank you for your continued support Charlestown Golf Club. Insuring clubs can be a tricky proposition given the damaging weather we have had over the last few years, and so we are proud of our ability to come up with great solutions year after year!

google-logo Cody Taylor
1 year ago

David, Kylie and Ruthanne have been so helpful through all our insurance needs, i could not recommend them highly enough, Thankyou Guys

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Ausure Horizon Insurance 1 year ago

Thank you for the review, we pride ourselves in being the plant and machinery insurance specialists. We will help anyone regardless of where they are insured... We like to think we know our stuff especially around earthmoving, transport and the building industries. Thanks again

google-logo Mitch Stafford
1 year ago

After battling with my insurer directly for months and months and feeling like I was getting no where I was ready to give up on the claim. After contacting the team at Ausure to see if they could help, they reassured me that they could! Help they did. Within 3 days my claim had been processed and I no longer had to worry. I felt like they dropped everything for me. I still can’t believe how effective and efficient their team is and I will not insure with anyone else ever. Thanks again Ausure-horizon!

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Ausure Horizon Insurance 1 year ago

Thanks Mitch, insuring direct with insurers is fraught with danger, they don’t provide advice and very often won’t provide you with direction to get your claims paid. As a Broker we work for you. From complex commercial program placements, contract reviews to farm, Home & content placements. So glad we were able to Help.

google-logo Erinne Allen
1 year ago

great experience dealing with the ausure horizon team!
the claim was processed extremely fast and the team at Ausure Horizon took any complexity out of the claim for me and made it a simple painless process. thankyou!!

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Ausure Horizon Insurance 1 year ago

Claims are why we are here! To provide you with Total peace of mind. We are available anytime day or night for when you really need us. You know where to find us and we are so thankful for the feedback!

google-logo Roast Y (asulikeit)
1 year ago

We all know insurance can be a minefield when you're not sure about whats covered and whats not v's premiums that seem to unexpectedly rise... our business is also bit unusual so any policy we purchased was going to have to be thoroughly researched by someone who knew the ins and outs. One call to Daniel at Ausure and problems solved - his communication was great, policy purchased, and whats more he stays in touch to see how everything is going and keeps us up to date with everything we need to know. Id be happy to recommend Daniel to my friends and business colleagues.

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Ausure Horizon Insurance 1 year ago

Thank you for the feedback, You know you can reach us anytime as we will not only be here for you when you need an insurance policy for your business but most importantly when and if you ever need to make a claim or ask us advice. We wont let you down and will never take you for granted.

google-logo Kamahl Simon
1 year ago

Regular guys doing extraordinary things. I love that the team at Ausure Horizon are small enough to be super accessible and flexible, yet backed by a world-wide network of insurers to get us amazing bang for our buck, and full coverage where others have failed

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Ausure Horizon Insurance 1 year ago

Thanks Kamahl, arranging business insurance for you was our pleasure. Each and every insurance policy we arrange regardless of the business or industry is done so as if it was being arranged for a loved one. We believe that the ultimate in service is to be treated as family. Bang for your buck was just an added bonus

Ausure Horizon Insurance Reviews